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Date: Monday, September 20, 2010
Title: E-GOVERNMENT and E-SERVICES (EGES): Challenges, Techniques, Opportunities and the Road Ahead, Brisbane Convention & Exhibition Centre, Australia
Location: Brisbane Convention & Exhibition Centre, Australia

20-23 September 2010

The EGES conference at WCC 2010 is a cooperation of a number of groups that already have well-established activities in the field of e-government, e-governance, e-business, e-tcetera. Notably, IFIP working group 8.5 (Information Systems in Public Administration) and IFIP working group 6.11 (Communication Aspects of E-Business, E-services and E-society) and the CSI SIG on E-Governance (Computer Society of India Special Interest Group on E-Governance) have joined forces as the program co-chairs to make this stream of the IFIP World Computer Congress indeed outstanding and challenging. A “must attend” meeting opportunity for researchers, practitioners and policymakers where contributions from all three angles will lead to new perspectives and a better understanding of the challenges and opportunities that come with developing and implementing e-government services and applications.

Conference topics
Papers offering research contributions as well as papers providing practical cases, in any aspect of e-government and e-services are solicited for submission to the conference. Papers will be selected on criteria such as novelty, soundness and technical quality, interest to the participants, etcetera. Papers may present applications, service infrastructures, theory, or practical experiences on topics including but not limited to:

E-Government & Applications

- E-government application areas – including Govt. to Citizen, Govt. to Business, Govt. to Govt., Govt. to Employee projects
- Digital cities and regions
- E-Democracy and e-Governance
- E-Inclusion to information society
- E-Health and e-Education
- Public e-Services for citizens and enterprises
- Citizen Identity Cards for multi-purpose uses
- Private Sector projects for public services
- One-stop government service integration
- Governance / financing issues
- Portfolio management, Alignment
- Adoption and diffusions
- Multimedia and multi-linguism
- International dimension of e-Government

E-Government Infrastructure

- E-Services for e-Government
- Infrastructure for e-government - including - Wide Area Networks, Wireless networks, Citizen Service Centres, Kiosks
- Shared services, service-oriented government
- Managing and orchestrating service networks
- Mobile public services
- Interoperability of different applications
- Performance management and evaluation
- Accessibility
- Privacy and security
- Open source software and standards, FLOSS
- National / international standards

Legal societal and cultural issues

- Communities
- Web 2.0, wiki’s, user-involvement
- Open content, open access
- Digital culture and digital divide
- Public-private partnerships
- Success factors
- Leadership, organization and policies
- Participative policy-making
- Acceptance issues
- Disaster and crises management

For details see: http://www.wcc2010.com/eges

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