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Date: Thursday, October 27, 2011
Title: Collaborative production of eGovernment services
Location: Brussels, Belgium

Following the online developments in the business domains throughout Europe with the use of tools and platforms developed, now Governments have embraced and actively supported this evolution in both financial and legal terms. eGovernment services adopt the principles of openness and transparency with the use of Web 2.0 technologies in which people have active participation.

Through this interactive contribution, public administrations can achieve better services for the general public in comparison to traditional service provision. For example citizens can report tarmac damages on the motorway thus informing the Ministry of Infrastructure faster via an electronic platform. This innovative and engaging method of government, may lead to increased efficiency and effectiveness of operations, faster response rates in addition to empowered and engaged citizens.

In this light, the workshop will discuss the achieved benefits and public value created through the joint production of services by public administrations and citizens. This workshop aims to invite and engage interested parties who will present their cases and opinions in an open discussion that will stir debate and stimulate spreading of best practices within the EU and beyond. This workshop that will take place on 27 October will focus on collaborative services and will be held in Brussels, Avenue de Beaulieu 25.

For more information about the event please click here

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