spain spain estonia austria uk

Pilot 4

Electronic Delivery - To develop
cross-border mechanisms for
secure online delivery of documents

Learn More About Stork


It is essential for e-Government to conclude transactional processes electronically; among other things it is also requested by the Services Directive to be able to fully transact administrative procedures electronically. In order to support this idea, the objective of this pilot is to make national eDelivery portals accessible for citizens of foreign countries using their national eIDs. Furthermore, this pilot aims to create a basic framework enabling countries and their public administrations to send documents to citizens of different countries directly through the citizen’s domestic eDelivery portal.

Cross-Border e-Delivery

The aim of STORK Pilot “Cross Border eDelivery” is to provide a concept for an interoperable eDelivery framework.

EDelivery touches many facets with respect to interoperability. However, this STORK pilot focuses on aspects related to electronic identities. Thus, this pilot tackles the question of how to identify and authenticate receivers of electronic deliveries by the use of STORK.

Use Cases

STORK Pilot “Cross Border eDelivery” focuses on two interoperability use-cases:

Use Case 1: enabling citizens of one Member State, for example Estonia, to register with eDelivery portals of a foreign Member State, for example Slovenia. For registration, the citizen makes use of her existing national electronic identity (e.g. the Estonian eID card). As a result, the citizen is able to receive and pick-up eDeliveries by accessing the eDelivery portal of the foreign Member State, e.g. Slovenia.

Use-Case 2: this use case is based on use-case 1. Thus, for example, a citizen of Estonia who wants to register with a Slovenian eDelivery portal by using her existing national electronic identity (e.g. Estonian eID card). In addition to use-case 1, the citizen is going to be able to receive deliveries from senders of foreign affiliated Member States, e.g. Austria, through the eDelivery portal of, for example, Slovenia. In other words, this use-case demonstrates real cross-border eDelivery as citizens will be able to receive documents sent from a public administration of a foreign country through eDelivery portals.

Goals of the Pilot

The goal of this pilot is to demonstrate how STORK results, i.e. not only the authentication components of STORK but also the STORK protocol elements, can be used to create a cross-border eDelivery solution.

E-Delivery requires mechanisms and protocols for identifying senders and receivers by electronic means at various stages. This pilot creates a rudimentary cross-border eDelivery protocol which makes use of STORK protocol elements for entity identification, i.e. identification of senders and receivers, in all phases of a cross border eDelivery process.

Furthermore, in the course of this pilot, the STORK authentication components will be deployed in the national eDelivery portals of the participating partners for authentication purposes. This finally helps to further verify and evaluate the STORK components within this special area of applications.